At The Dance Shop of Logan, we treat your privacy with utmost respect. This section should answer any questions you may have regarding user privacy and our website.
The Dance Shop of Logan is the sole owner of the information collected on this site. We will not sell, share, rent, or give this information to others in ways different from what is disclosed in this statement. The Dance Shop of Logan collects information from our users at several different points on our website.
We request information from the user during our order process. Here a user must provide contact information (such as name and address) and may provide financial information (such as a credit card number). This information is used for billing purposes and order fulfillment. If we have troble processing an order, the contact information is used to get in touch with the user.
A cookie is a piece of data stored on a user’s hard drive containing information related to your use of the web site. We currently set cookies on your browser in order to track your shopping cart and wish list. We do not store any personal information in these cookies, only a reference number to assist you in the ordering process. If you choose to place an order with us, the cookie will be removed when your order is placed. Otherwise, it will expire 24 hours after your initial visit to our site. If a user rejects the cookie, they may still use our site. The only drawback is that you may not be able to place more than one item in your shopping cart.
We use IP addresses to analyze trends, administer the site, track user’s movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
The Dance Shop of Logan will never knowingly collect personally identifiable information from a person under the age of 13 without verifiable parental consent. If we become aware of a situation where we have collected personally identifiable information from a person under 13 years of age without parental consent we will remove the information from our records.
We do not share aggregated demographic information with anyone. We use a credit card processing company to bill users for purchases. (PayPal)
The web site may contain links to other sites. Please be aware that we, The Dance Shop of Logan, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
This web site takes every precaution to protect our user’s information. When users submit sensitive information via the web site, your information is protected both online and off-line. Only the employees who need the information to perform a specific job (for example, customer service representatives and order processing) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices.
If for any reason, you are not satisfied with your purchase, you may return it. Returns on website items can be made only within 30 days of shipment for refund, no exceptions. Special orders not listed on the website are not returnable or refundable. Sale items are not returnable or refundable. All refunds are for merchandise only; shipping charges are non-refundable. For speedy exchanges we recommend returning the items you would like to exchange and placing a new order for the correct items. For even exchanges, please allow 2-3 weeks from the time you ship the items until you receive the new items. In the event that a customer receives the wrong or defective merchandise a replacement will be issued to the customer at no cost. The original item(s) must be returned to our warehouse within 14 days to complete the transaction. If merchandise is not received within 14 days, the customer’s account will be placed on hold until either merchandise or payment is received. Please contact a customer service representative at 435-753-6070 for return instructions.
